Customer Service



Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store - at no additional cost!

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Ordering By Phone

Call us at (406) 756-3814. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

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Shipping Policies

 
There are three options for receiving your order:
  • PICK UP - in store (Kalispell or Libby), no charge
    Please note: shipments to the Libby Bookstore will ship every Tuesday and Thursday.
    Orders to be included must be received the previous day before 2pm
  • UPS GROUND - $9.00 for the first item and $2.00 for each additional item
  • UPS 2ND DAY AIR - $15.00 for the first item and $3.00 for each additional item

Shipping rates apply to Continental U.S. orders only. Please call for shipping rates for all other orders.

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Return

  1. Books must be returned during the first two weeks of class for a full refund.
  2. All refunds or exchanges require the cash register receipt -- No exceptions.
  3. Be sure you return the book immediately if:
    1. You have the wrong book.
    2. You dropped a class or class was cancelled.
    3. You decide you don't need the book.
  4. Price stickers must be left on textbooks.
  5. After the first two weeks of the term, textbook returns must be made within three days of purchase for a full refund.
  6. Textbooks purchased for short interim or late starting block classes have a three day return policy, three days from the beginning of the class.
  7. New books must be in mint condition.
    1. No marks or blemishes.
    2. Clean pages.
    3. No folded corners --No exceptions.
  8. Caution: Do not write in a new book until you are sure it is the correct text book.
  9. Any defective new or used book must be exchanged at least 4 weeks before finals.
  10. New textbooks which are shrink wrapped may not be returned if unwrapped.
No exceptions will be allowed.

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BOOKSTORE HOURS:

Fall & Spring:
Monday - Thursday
7:30 am - 6 pm
Friday
7:30 am - 5 pm

Summer:
Monday - Friday
7:30 am - 3 pm

Blake Hall/Student Center Administration Building
Room BH/SCA 164

(406) 756-3814 or
(800) 313-3822 ext. 3814

E-mail Us

Buying College Textbooks: What You Need to Know

Why do My Textbooks Cost So Much?

The bookstore accepts VISA, Master Card and American Express.

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