Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost!

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Ordering By Phone

Call us at 406-756-3817. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

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Shipping Policies

There are two options for receiving your order:
  • PICK UP - in store (Kalispell or Libby), no charge
    Please note: shipments to the Libby Bookstore will ship every Tuesday and Thursday.
    Orders to be included must be received the previous day before 2pm
  • UPS GROUND - $9.00 for the first item and $2.00 for each additional item.
    WE CANNOT SHIP TO PO BOXES. Please provide physical address.

Shipping rates apply to Continental U.S. orders only. Please call for shipping rates for all other orders.

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  • For Fall & Spring Semesters books must be returned during the first two weeks of class for a full refund
  • For Summer Semester, for books purchased after the first two weeks of Fall or Spring Semester, or for books purchased for interim or late-starting classes returns must be made within three days of purchase or three days of the start of class—whichever is later.
  • All refunds or exchanges require a receipt
  • Any books that are shrink-wrapped may not be returned if unwrapped
  • New books must be in mint condition
  • Return your book immediately if:
    • You have the wrong book
    • You drop a class or your class is canceled
    • You decide that you don’t need the book
  • Defective books must be exchanged at least four weeks before finals
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Contact Support

Contact us anytime with questions or concerns via email at: You can also contact our customer service department at: 406-756-3817

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Our support staff will respond within 24 hours.

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